What is VoIP

VOIP is an acronym for Voice Over Internet Protocol, or in more common terms phone service over the Internet.
If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.
Some people use VOIP in addition to their traditional phone service, since VOIP service providers usually offer lower rates than traditional phone companies.

How does VOIP work?

A way is required to turn analog phone signals into digital signals that can be sent over the Internet.

Product Suite

Our product suite includes business solutions, call centre products and also specific solutions catering for the hospitality industry, mining and gated communities. Our products are most efficient and best-suited to businesses with multiple branches, but all our products are customisable to your business's specific needs.VBX systems are incredibly feature-rich, from the smallest VBX Office upwards.

Standard Features:
- Least Cost Routing a process that finds the cheapest way to route your phone calls
- Call Recording
- Call Queuing allow an unlimited number of callers to wait for an available person to take the call
- PIN Controlled Dialing prevents unauthorised use of phone
- Music on-hold
- Audio conferencing
- Follow-Me, Call Forward and Call Parking
- Voicemail and Voicemail to Email
- IVR Interactive Voice Response / Menu System

Hosted VBX

This is a hosted voice solution for the smaller company and branch office.We have identified that there are so many smaller businesses that need connectivity. We have the pleasure in introducing our small user system aimed at the 5 to 10 user extension. Our charges are extremely competitive and include all the required equipment for a successful installation including handsets. If you use this product you are able to get the savings and features VoIP offers.

And of course the solution is modular and can be added to an existing system. In addition remote support is part of the system.

VBX in the cloud is an ideal Small business system.

Contact us for a free quotation.